Handling Difficult 911 Calls as a Dispatcher
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Part 2. A small preview of dispatchers role in helping with your emergency. When you call 911 it’s important for you to give accurate information so they can get emergency responders to you quicker. They need to know where your emergency is, what’s going on, who is involved, and any other additional relevant information. In this case, our caller told us what happened and gave us her location and direction of travel with her vehicle description, helping us locate her vehicle quickly! The question
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Part 2. A small preview of dispatchers role in helping with yo…
1.5K viewsApr 15, 2024
FacebookSimi Valley Police Department
Before officers ever make contact, dispatch sets the tone for safety! 🚨 When a male subject arrived at the front lobby of the police department to report an incident that occurred in a neighboring city — and disclosed he had a firearm inside of a box — our dispatcher immediately gathered critical details, stayed calm, and relayed clear information to responding officers. That professionalism and situational awareness allowed officers to safely detain the subject without incident. This is why di
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Before officers ever make contact, dispatch sets the tone for safety! 🚨 …
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