Netflix has signed a new multi-year agreement with Prince Harry and Meghan Markle, but it comes on a smaller scale than their once-lucrative $100 million arrangement.

The former press secretary made a direct appeal to Harry amid the ongoing rift between him and the rest of the royal family.

Royal News Network's Brittany Provance provided insight into who's hurt the royal family's public image most - and how they can do some damage control.