This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

NiCE's acquisition of Cognigy aims to integrate AI capabilities into its platform, expediting AI adoption in customer experience management.

Cognigy, a company specializing in artificial intelligence, has entered into an agreement acquired by NiCE, a publicly traded ...

Cognigy, an artificial intelligence company from Germany, has secured a nearly $1 billion price tag in a sale to NiCE.

Cognigy, the global leader in AI-first customer service automation, today announced the launch of its Mastery Program, a new ...

American customer experience company NiCE is to acquire German conversational and agentic AI business Cognigy in a deal that values the latter at around $955m.

Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily ...

Cognigy’s AI agents are already abetting some of the largest enterprises across Europe (Mercedes Benz, Adidas, Bayer, Puma, Qantas, DHL, Lufthansa, Commerz Bank, Nestle, Santander, Toyota, etc ...

Cognigy’s groundbreaking combination of Generative and Conversational AI empowers companies such as ERGO to develop and implement multiple Next-Gen AI Agents for customer service across voice ...

Cognigy is not disclosing its valuation but it has up to now built up a concentration of customers in areas like transportation, e-commerce and insurance and counts a number of big multinational ...

Cognigy provides a market-leading enterprise-grade AI platform to build, operate and analyze the advanced AI Agent workforce that many major brands including Lufthansa Group, Virgin Pulse ...

Press Release Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round was led by Eurazeo Growth, with ...