With this valuable information, any company in any industry can learn from the investment Verizon is making in customer experience (CX).

Verizon: Macro Tailwinds And Improving Customer Retention Dec. 01, 2023 12:50 AM ET Verizon Communications Inc. (VZ) Stock T , TMUS , VZ 16 Comments 11 Likes SL Investments ...

Verizon Communications Inc.'s VZ business has been gaining solid traction in the Consumer segment, backed by some major ...

Verizon's customer retention rates highlight the company's strategies for maintaining a loyal subscriber base. Business Insider Subscribe Newsletters ...

Many marketers are once again prioritising loyalty or retention strategies, thanks to the disruptions wrought by the COVID-19 pandemic. A recent Gartner survey found that two-fifths (39%) of CMOs said ...

A federal appeals court agrees with FCC that Verizon may not use certain marketing practices to keep customers from switching to another phone service. Ruling upheld against Verizon customer ...

Verizon is on a growth trajectory despite the increased customer churn. Total wireless service revenue was up 2.7% year over year to $20.8 billion in first quarter 2025, according to a Verizon ...

It has opened 400 retail stores in two years and 93% of Americans now live within 30 minutes of a Verizon store. Such a customer-focused strategy, combined with one of the fastest 5G networks in ...

Some Verizon customers are receiving an unexpected $10 monthly discount per line after contacting customer support. Several Reddit users confirmed they were offered the loyalty/retention deal ...