The Motley Fool. DATE Monday, July 21, 2025, at 8:30 a.m. EDT CALL PARTICIPANTS Chairman and Chief Executive Officer — Hans VestbergExecutive Vice President and Chief Financial Officer — Tony ...

Aside from being able to deliver globally for customers, Verizon is also making sure it develops its IoT Connected Solution Portfolio in a way that makes it technically intelligible to both customers ...

Verizon 5G offers three home internet plans with download speeds up to 1,000 Mbps. Learn if Verizon 5G is right for your ...

Customer Champions will work on the issues behind the scenes, providing the customer updates through the channel of their choosing.

Verizon has announced its most significant customer experience transformation, designed to empower customers with easier, more personalized support. This evolution, a key component of Verizon's ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via your choice of calls, texts, or notifications in the My Verizon app.

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Learn moreIn the spectrum of US carrier choices, Verizon sits firmly in the same field as AT&T and T-Mobile as a premium major carrier operating its own network.As such, Verizon offers postpaid plans ...

Verizon says customer service teams are engaging with customers on the list to understand their reception issues and discuss possible solutions like enabling WiFi call on their phones.

Storch said Verizon fell way short of that. “That I have been a customer for in excess of 40 years only exacerbates how much Verizon has missed the mark,” she said.