The Cellcom outage has caused problems for countless customers in the last few weeks, and the company is charging less on ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

Spectrum might be the nation's leading broadband provider in terms of download speed, video experience and reliability, at ...

The company's Personal Shopper tool is slipping in extra add-ons and reps say they are struggling to stop it.

Verizon will continue leaning into customer experience as one of its major differentiators as it looks to improve customer retention, which fell in first quarter 2025 after it increased prices ...

Verizon: Coverage and data speeds Visible vs. Verizon: Customer support Visible vs. Verizon: Which should you sign up for? Related stories More from Tech Most popular ...

(AP Photo/Matt Rourke, File) By Kenrick Cai SAN FRANCISCO: Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and ...

Verizon has announced a three-year price lock guarantee on myPlan and myHome, a free phone with any myPlan trade-in, and a complimentary home router. Verizon mobile network Verizon, as part of the ...

A vulnerability in Verizon's Call Filter feature allowed customers to access the incoming call logs for another Verizon Wireless number through an unsecured API request. The flaw was discovered by ...

Apparently, they actually had to do this 4 times for a billing issue. Yep ... their stories and considering filing complaints about the issues they are encountering. One Verizon customer said they ...

Verizon has mocked T-Mobile while introducing its latest offer. A promotional email sent by Verizon references T-Mobile’s Price Lock scandal. However, some Redditors have expressed their ...

The exact amount of savings on your Verizon bill will be either $5, $10 or $15 per month, depending on your average savings account balance. So that could save a Verizon customer between $60 and ...