Storch was incensed. Nothing was resolved. She believed she should not lose out because Verizon’s system is unable to honor ...

Verizon has a problem: it’s losing customers at an incredible rate, and it’s trying to fix its problems in ways that further ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

Unfortunately, there are several customers on Verizon community forums who complain about billing concerns that customer service ... was no service!!!”: Woman issues safety warning after ...

The company's Personal Shopper tool is slipping in extra add-ons and reps say they are struggling to stop it.

Starting around 2 p.m. Eastern, the mobile carrier Verizon appeared to have issues with a spike of around 3,000 user reports ...

Verizon customers across the U.S. reported problems accessing ... penny for our Verizon bill, this time should be compensated until the issue is fully resolved," one customer posted to Verizon's ...