In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

They’re not able to kind of put as much information into the model to get to a higher level of accuracy.” Benioff called the rise of AI in the workforce a “digital labor revolution” with between $3 to ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced Agentforce 3: a major upgrade to its digital labor platform that gives companies the visibility and control to scale AI agents ...

AI agents were a topic of conversation on Tuesday as well, when Salesforce's management announced plans to acquire data-management company Informatica (INFA) in an $8 billion tie-up.

Agentforce, Salesforce’s AI-powered agent platform that debuted in September, ... However, for these tools to work well, accurate data is necessary.

Later this year, Salesforce will also allow customers to use Google's Gemini in Agentforce, solidifying Agentforce's position as the leader in trusted, flexible AI agents.