Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Discover how AI is reshaping cybersecurity in 2025 and what critical strategies CISOs need to implement to stay secure and ...

In a recent announcement Salesforce puts the cards on the table: Net Zero Cloud matters because it turns the burden of ...

They analyze data to create a model of an individual, potentially replicating their personality and actions with striking ...

AI Advantage for Salesforce While agreeing that AI is not a hundred percent accurate, Benioff sees continued improvement as the models themselves continue to stack their intelligence.

B ruce K. Lee, who is the CEO and founder of Keebeck Wealth Management, has made artificial intelligence (AI) a priority for ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.