The EDLP loyalty dilemma  Most retail loyalty programs are designed around points, promotions and price reductions, incentives that don’t fit comfortably within an EDLP model. Discounting erodes ...

VANCOUVER, BC, Feb. 25, 2026 /PRNewswire/ - A new study published by TELUS Digital, The Robustn es s Paradox: Why Better Actors Make Riskier Agents, finds that the use of persona prompting, a ...

When organizations hire employees for positions of trust, they check references, run background screens, and assess character. When they retain outside counsel or financial advisors, they evaluate ...

When Brandon Estrella learned that OpenAI was planning to scrap his favorite artificial- intelligence model, he started crying. The 42-year-old marketer in Scottsdale, Ariz., had first started ...

Founders used to be wedded to their companies. Now, anyone can be lured away for the right price. The hiring churn happening in Silicon Valley represents the “great unbundling” of the tech startup, as ...

SEATTLE--(BUSINESS WIRE)--Carbon Robotics, a worldwide leader in agriculture AI and robotics, today announced a major breakthrough for global agriculture with the launch of the world’s first Large ...

The US Food and Drug Administration (FDA) and the European Medicines Agency (EMA) just issued a joint statement outlining 10 “Guiding Principles” for using artificial intelligence (AI) in drug ...

Behavior is at the heart of nearly every challenge in the workplace, from leadership and fair decisions to high performance and AI adoption. But how should organizations go about influencing behavior?

What happens when artificial intelligence becomes too eager to please? Imagine asking an AI for advice, only to realize later that its response was more about agreeing with you than offering accurate ...

AI has become the control plane of financial services, shaping fraud decisions, AML alerts, credit limits, pricing strategies and collections. Yet many banks and fintechs still view these systems as ...

OpenAI published a new paper called "Monitoring Monitorability." It offers methods for detecting red flags in a model's reasoning. Those shouldn't be mistaken for silver bullet solutions, though. In ...