As we take a summer break, lets spend a moment to reflect on AI's rapid development and to plan for its thoughtful and strategic implementation for the rest of the year.

AI is everywhere in public sector conversations. But while the pilot projects keep piling up, few are turning into scaled ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative journey in public service delivery, one that moved from the chaos of sticky ...

A collaboration between the UK’s Bedfordshire Police and Amazon Web Services (AWS) resulted in rapid deployment of high-impact, cloud-based solutions that free up officer and staff time and resources.

Artificial intelligence (AI) holds immense potential to support disabled jobseekers in overcoming barriers to employment, yet its implementation remains disproportionately focused on macro-level ...

If you think AI can replace your marketing strategy, you’re probably not using it correctly.Time to debunk a myth. I often hear people tout AI as the ultimate marketing strategist.

How digital triplet agents ensure responsible AI deployment Over the past three years, we have seen how the previously niche technologies of artificial intelligence (AI) and machine learning (ML) ...

For decades, Artificial Intelligence (AI) has been regarded as a tool – an advanced, powerful tool, but a tool nonetheless. It has been designed to assist, automate, and optimise, making human lives ...

AI is quickly becoming a core part of how public services are delivered. On paper, it sounds like a win as AI has a lot to offer. It can make services smarter, quicker and more responsive. But the ...