The group accessed a Google corporate account with Salesforce, which supplies customer relationship management services.

Form a cross-functional governance team consisting of security, IT, compliance and business leaders to ensure a unified ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

HubSpot is down for thousands, with over 1700 outage reports on Thursday, according to DownDetector. The AI-based CRM ...

Investing.com -- Klaviyo , Inc. (NYSE: KVYO) saw its shares surge 14.8% after the company reported second-quarter results that significantly exceeded analyst expectations, demonstrating strong ...

Operating income, net income, and margins declined significantly year over year. Net income (GAAP) dropped from $30.7 million ...

Allianz Life Insurance Company of North America is under fire again as customers allege a July cyberattack exposed sensitive ...

Making sure these systems operate fairly and ethically will be essential in maintaining trust and integrity in client ...

JELD's Q2 results showed significant revenue and margin declines, with North America sales down sharply and operational ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

Plaza Premium Group (PPG) is pleased to announce the promotion of Cavin Loh as Regional General Manager for Southeast Asia ...

By J. N. Halm Without the customer’s participation, can there ever be great customer service? Can the service provider or front-line employee do it all alone, without the customer playing a role in ...