Silverback Chatbot, a provider of AI-powered communication solutions for businesses, has formally announced the launch of its ...

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

We are constantly making improvements behind the scenes to present the best original reporting and storytelling on the ...

"AI-driven commerce will fundamentally change the way we shop and buy things for the first time in a generation," Rubail Birwadker, SVP & global head of growth at Visa, said in an email. The company ...