UNDATED (WKRC) - McDonald's has placed last in the annual American Customer Satisfaction Index (ACSI) once again. The ASCI, ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, ...

The American Customer Satisfaction Index (ACSI) just released its annual Restaurant and Food Delivery Study, and the results ...

Texas Roadhouse just beat out the competition in a new customer ranking of sit-down restaurants across the U.S.

It's summer vacay time, but you might not be as happy with the travel experience as you were last year.  According to the ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands stacked up in terms of customer satisfaction.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

According to the American Customer Satisfaction Index (ACSI) Travel Study 2025, after winning over customers last year, travel industries are struggling to keep them happy.

Chick-fil-A tops a consumer survey for best fast food restaurant chain for second straight year, while McDonald's ranks last.