Verizon is rated Buy with ~18% undervaluation, a 6.5% dividend yield, and solid growth potential. Read here for an analysis ...

1 The average global banking customer retention rate in 2025 is 82.4%. 2 Digital-only banks now hold a customer churn rate of ...

These leading American financial institutions excel at keeping customers satisfied and loyal through service, trust-building ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

Recently, Verizon CEO Sowmyanarayan Sampath sent an email to customers. At first, it seems like the kind of generic corporate communication that big companies send from time to time. You know, the ...

VZ gains momentum with strong 5G adoption, low churn and a customer-focused strategy driving growth in the Consumer segment.

How Podcasts Became Hollywood’s Next Retention Strategy | Charts Pro Parrot Analytics data unpacks how talent-driven behind-the-scenes podcasts are extending IP value ...

Verizon’s first quarter results aligned with Wall Street’s expectations, reflecting steady progress in its core wireless and broadband businesses. Management credited the company’s year-over-year ...

The Hidden Foundation: Understanding Retention in Waste Management Before we dig into tactics, let’s define what customer retention really is in our industry. We are not selling Netflix subscriptions.

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer experience (CX).

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which includes personal information useful for both phishing attempts and identity theft.

Verizon's cryptic Project 624 flew under the radar until this week, when the carrier announced a new customer service program built on Google Gemini AI technology that's intended to resolve issues ...