Verizon Business data reveals SMBs expanding tech skills and leveraging AI for everything from social media strategies to ...

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“At Verizon ... help them with customer service. Another 25% are using AI to boost their cybersecurity efforts. Meanwhile, SMBs are exploring AI for employee recruitment and retention, with ...

And even though the company acknowledged the impact of price increases on customer retention, it noted that the price adjustments were necessary, and expects churn to subside. CEO of Verizon Consumer ...

In today’s fiercely competitive business world, customer loyalty is more than just a goal—it’s the lifeline of long-term success. Brands are constantly seeking creative, effective ways to keep their ...

At the MoffettNathanson conference, Verizon Consumer Group CEO outlines a dual-engine plan to scale fiber and fixed wireless.

As the recent Verizon Business survey shows, most decision-makers have positive goals – and technology will be key to ...

The shift is especially visible in B2B service organizations. Revenue for tech and services firms has been outpacing product revenue for over a decade. That growth reflects a realignment around ...

Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...