When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

Recently, Verizon CEO Sowmyanarayan Sampath sent an email to customers. At first, it seems like the kind of generic corporate communication that big companies send from time to time. You know, the ...

Verizon Communications Inc. (NYSE:VZ) is one of the 10 Cheap Large Cap Stocks to Buy According to Hedge Funds. On July 7, ...

Predictive loyalty reduces friction: A refill arrives or a voucher appears at the right time. But this precision can feel ...