With this valuable information, any company in any industry can learn from the investment Verizon is making in customer experience (CX).

Verizon: Macro Tailwinds And Improving Customer Retention Dec. 01, 2023 12:50 AM ET Verizon Communications Inc. (VZ) Stock T , TMUS , VZ 16 Comments 11 Likes SL Investments ...

Verizon Communications Inc.'s VZ business has been gaining solid traction in the Consumer segment, backed by some major ...

Verizon's third quarter earnings beat market expectations, as the carrier benefited from improved customer retention and decent postpaid subscriber adds for its wireless business, as well as ...

Verizon's customer retention rates highlight the company's strategies for maintaining a loyal subscriber base. Business Insider Subscribe Newsletters ...

A federal appeals court agrees with FCC that Verizon may not use certain marketing practices to keep customers from switching to another phone service. Ruling upheld against Verizon customer ...

Verizon is on a growth trajectory despite the increased customer churn. Total wireless service revenue was up 2.7% year over year to $20.8 billion in first quarter 2025, according to a Verizon ...

It has opened 400 retail stores in two years and 93% of Americans now live within 30 minutes of a Verizon store. Such a customer-focused strategy, combined with one of the fastest 5G networks in ...

Verizon Wireless plans to rely on its reputation for dependability rather than on gimmicks to retain and win customers who gain the freedom next month to keep the same phone number when they ...