Salesforce CEO Marc Benioff speaks with Axios' Ina Fried in Davos on Jan. 22. Photo: Dani Ammann Photography on behalf of ...

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload.

Salesforce CEO Marc Benioff asserts that AI now handles 30% to 50% of the company's workload, impacting software engineering ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Many workers report feeling overwhelmed by employers' expectations and a lack of work-life boundaries. How can AI help — and ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

Salesforce announced on Wednesday that its Agentforce artificial intelligence agent platform had achieved FedRAMP High authorization, enabling federal agencies to utilize the company’s tool to ...

PepsiCo adopts Salesforce’s Agentforce to automate sales and boost operational efficiency. UChicago Medicine uses Agentforce to streamline patient support with AI-powered digital agents. The ...

Salesforce is tackling one of artificial intelligence’s most persistent challenges for business applications: the gap between an AI system’s raw intelligence and its ability to consistently ...

The administration of United States President Donald Trump has unveiled its new artificial intelligence action plan, which includes a strategy it says will boost the US standing in AI as it competes ...

Automation software giant ServiceNow is on track to save $100 million in staffing costs this year, attributing the windfall ...