Via a newsletter and podcast, as well as frequent social-media posts, Zitron has attempted to peel back the layers of hype that he says have been perpetuated by executives like OpenAI's Sam Altman. To ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

The Kathmandu center of excellence gives SecurityPal a cost base low enough to keep humans in the loop while staying ...

They analyze data to create a model of an individual, potentially replicating their personality and actions with striking ...

While it seems like every industry will be affected in some way by agents, for the first time, the scale of a business is not ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.