As a provider, I have been on hold for 1 hour, 23 minutes and 47 seconds. I have been transferred 3 times. I selected "claims" on the automated line, it sent me to the wrong person. That person said ...
Katharine Beer is a writer, editor, and archivist based in New York. She has a broad range of experience in research and writing, having covered subjects as diverse as the history of New York City's ...
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