As college campuses are nearly shut down physically, administrators are more inclined to use chatbots as well as virtual assistants to aid them in their teaching endeavors. This can help preserve ...

Virtual digital assistants and online chatbots are two of the most influential tech innovations that we interact with daily in our personal and professional lives. Here we define what they are and ...

The Clerk of Courts, Russ Joseph, has introduced Athena, the new automated virtual assistant and chatbot Friday.Athena will make the clerk’s office more accessible to citizens by being available ...

Evolving Bots & Assistants Requires A Human Touch Whether it’s a simple chatbot or a more intelligent assistant, there is some manual work to be done on the backend to “train” the technology to have ...

Google on Wednesday announced plans to add generative artificial intelligence (AI) capabilities to its virtual assistant, and a company executive told Reuters the AI would allow the assistant to ...

But for virtual assistants in a chatbot modality, it’s important to distinguish between the two; virtual assistants are evolutions on the foundation laid by chatbots. So what makes them different?

Virtual Agent technology, which powers today’s most advanced virtual assistants and chatbots, will be a driving force behind the evolution of information technology over the next decade, because ...

With AI technology improving every day, online businesses are using virtual assistants and customer service bots to better support visitor experiences.

Virtual assistants are growing in popularity to enable an intelligent, human-like dialogue between consumers and brands. According to Forrester, “To truly meet a need for enterprise-grade ...

Verint ®, The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant was selected as" Best Chatbot Solution" in the fifth annual AI Breakthrough Awards program ...

Discover how to leverage chatbots for virtual assistance: define goals, understand user needs, design intuitive interfaces and improve performance.

Of course, you can find the answers to most of your car trouble in the manual, but asking a chatbot is much faster than flipping through hundreds of pages. The virtual assistant could also add a ...