It is often said that “what gets measured gets done.” This common phrase implicitly frames measurement not just as a tool for capturing information about systems but also as an intervention itself.

In 1640, St. Bernard of Clairvaux wrote, “Hell is full of good intentions or desires.” I was co-chair of the Maryland State ...

Even organizations with safety measures in place can find standards slipping and procedures being ignored. Here’s why this happens and how to prevent it. Workplace safety is a paramount concern for ...

The quality-measurement movement began more than 20 years ago and has resulted in transparent quality-performance information, accountability, and improvements. At the same time, proliferation of ...

Some of my earliest memories are of me “helping” my dad and my grandfather build an addition onto my grandparents’ home. There are pictures of me swinging a hammer while I was still in diapers. One of ...

The environmental group Conservation Colorado has introduced four ballot measures it says are in response to an initiative ...

Budget Minister nominee Park Hong-keun said Monday a proposed supplementary budget bill should include measures to stabilize ...