Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — ...

Agentic AI empowers retailers to personalize at scale, but success hinges on demonstrating ROI and mitigating key risks to ...

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck ...

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain ...

Social commerce thrives on speed, trust, and value. Today’s consumers want more than browsing — they expect to discover, shop ...

Meta is gradually transforming WhatsApp with AI and payment features, aiming to create a super app, though user trust and ...

The latest social media trends, strategies, and insights shaping e-commerce success. Stay informed on how platforms drive online growth and engagement.

Access reliable, expert advice from industry pros on current e-commerce strategies and trends essential to succeed in the digital marketplace.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a new Gartner report.

The arrival of 2024 will not find the same old e-commerce environment of prior years. Changes in economic conditions, marketing strategies, and a host of new retail challenges are forcing innovative ...

Merchants lose billions to fraud every year, but theft estimates are often underestimated. That’s because, as a report released Wednesday pointed out, the actual cost of fraud can be much higher.

OpenAI is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more personalized experience ...