Last week, at its 2025 sales kickoff, Zendesk announced it is partnering with Local Measure to bring advanced voice solutions to large businesses and enterprises. There are three elements of this ...

Zendesk today announced the debut of Zendesk Voice for customer and technical support operations. In minutes, Zendesk Voice empowers users to set up cloud-based call centers at a fraction of the cost ...

Customer help desk management provider Zendesk on Monday unveiled Zendesk Voice, a new feature that lets customers set up cloud-based call centers for much less money than old-school call centers.

SAN FRANCISCO, Feb. 24, 2025 /PRNewswire/ -- Zendesk, a global leader in AI-powered service, today announced that it has signed a definitive agreement to acquire Local Measure, a leading provider of ...

We recently published a list of 15 AI News Investors Shouldn’t Miss. In this article, we are going to take a look at where RingCentral, Inc. (NYSE:RNG) stands against other AI news investors shouldn’t ...

New Capabilities Elevating Zendesk Contact Center An entirely new solution, enhanced with advanced voice and video capabilities. Video Calling & Screen Sharing ¹: Live video support enables agents to ...

Zendesk announced its intentions to move from a CRM company to a contact center company as far back as ten years ago, with Sheila McGee-Smith talking to the company in 2015 about its cloud-based ...

Zendesk is set to acquire Australia-based Local Measure, a supplier of contact centre as a service (CCaaS) and advanced voice offerings in a bid to expand its footprint in more complex service ...