Microsoft is the first big company out of the gates with Project Helix - a "next-generation" console.

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Extend your console lifecycle beyond its warranty. I always enjoy seeing more work going into the right-to-repair. It’s a great way to see your items continue booting up for the long haul. There have ...

Microsoft has partnered with US and UK stores for Xbox Series X and Series S repairs The partnerships are with uBreakiFix in the US and Currys in the UK The aim of these partnerships is to combat the ...

Microsoft's warranty program can range from one to three years, and afterward, you're typically not able to receive any of the program's benefits. That's about to change, however, as Microsoft has ...

Microsoft has been making great strides in repairability with regards to their Xbox support. This is to the benefit of both individuals looking to repair devices and organisations looking to partner ...

If you’re the type of person who hates the idea of giving Microsoft another $65 for a new controller (or more than $100 for an Elite Series 2) because you know there’s just one part broken, Microsoft ...