Both in the office and in our personal lives, it is safe to assume that we will encounter difficult people. The key is to brace ourselves with easy-to-apply strategies so that we remain as calm and ...

Having to work with frustrating people is simply part of life. You can't escape them. But you also don't have to grin and bear the stress as if you have no choice. While researching for my new book, ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. In every career and organization, encountering a difficult ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Everyone knows difficult employees. The narcissist who turns your feedback into a referendum ...

How to make the right call when facing workplace insubordination. Have you ever had an insubordinate, challenging employee? I know I have. Anyone who has ever been a manager has, or will, deal with ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...