A new study published in the Journal of Medical Internet Research reveals how "super users"—clinicians who lead the charge in ...

As the CEO of a translation service, I have seen firsthand how cross-cultural communication in virtual teams can change the game. With the world becoming increasingly globalized, figuring out the best ...

The U.S. Department of Health and Human Services (HHS) has released several new informational resources for healthcare organizations to beef up on cybersecurity, including no-cost awareness training ...

Last April, the Centers for Medicare & Medicaid Services announced a new final rule requiring nursing homes that receive federal payments to meet certain minimum staffing requirements. While the CMS ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

Virtual medical receptionists have revolutionized the healthcare industry, offering numerous benefits such as improved efficiency and patient satisfaction. To maximize their potential, it is crucial ...

"Our 2026 training schedule highlights the breadth and depth of support we offer to schools, colleges, workplaces, and organizations, equipping practitioners to build safer, more equitable communities ...