Add Yahoo as a preferred source to see more of our stories on Google. Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home ...
Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a dedicated "Customer Champion" to provide updates and ensure full ...
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