When Michelle Marshall’s Turo rental gets repossessed, the car-sharing company offers her a partial refund. But what about her son’s expensive epilepsy medication? Is Turo responsible for that?

Cars being rented on the Turo app are taking up street parking in Palm Springs, residents say. The city is limiting where rentals can happen.

DEAR TRAVEL TROUBLESHOOTER: My husband and I rented a car on Turo for a week while we were visiting San Diego. We paid for “minimum protection,” just to be on the safe side. We did not take any photos ...