This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Retailers have begun to recognize that quality employees can be their most valuable resource but they still need to invest more aggressively in training and technology to help store associates do ...

Discussions about skill gaps have continued throughout the COVID-19 pandemic. The event has accelerated long-anticipated trends in automation, sources previously told HR Dive, piling on top of ...

Convenience store chains have significant training challenges. Dispersed locations and high turnover make training difficult to deliver and track. At the same time, the imperative for great customer ...

A retail sales associate with deep understanding of the product they’re selling, good communication skills and honest enthusiasm has always been one of the most powerful tools for sales success. This ...

The following is a release from Walmart: FORT WAYNE, Ind. -– Walmart opened its second training academy in Indiana today, at the Supercenter at 10105 Lima Rd. in Fort Wayne. The Walmart Academy is a ...