Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management program with the ...
KANSAS CITY, Mo., April 18, 2017 /PRNewswire/ -- Service Management Group (SMG) is rated as a Strong Performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017. The report noted ...
KANSAS CITY, Mo.--(BUSINESS WIRE)--Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer ...
KANSAS CITY, Mo., April 17, 2019 /PRNewswire/ -- Service Management Group (SMG), a global customer experience management, employee experience and brand research partner to more than 500 brands, has ...
TOKYO--(BUSINESS WIRE)--Service Management Group (SMG), a global customer experience, employee experience and brand research partner to more than 500 brands, has been hired by YUKAI Resort to identify ...
BOSTON, Dec. 22, 2015 /PRNewswire/ -- Service Management Group (SMG) has been granted a patent for analytics integrated within its location-based mobile research app SurveyMini. Specifically, the ...
Customer research firm Service Management Group said today it has acquired Hub-based Locately, a consumer location analytics startup and 2010 MassChallenge winner, for an undisclosed amount.
Service Management Group, a global customer, patient and employee experience management partner to more than 500 brands, has announced a business extension with Church’s Chicken. An SMG client since ...
CHARLOTTE, N.C.–(BUSINESS WIRE)–Ridgemont Equity Partners, a middle market private equity firm, today announced the closing of an investment in Service Management Group (SMG), a global customer ...
Kansas City-based Service Management Group has acquired a Boston company that specializes in analyzing consumers’ shopping and dining choices. © 2025 American City ...
Ridgemont Equity Partners invested in Service Management Group, provider of customer experience-management technology. Founded in 1991 and based in Kansas City, Mo., Service Management offers customer ...
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