Bob Caldwell said the system’s vulnerability long predates recent federal changes and reforms.

ORLANDO, Fla. – On Monday, a 63-year-old woman from Orlando called News 6 for help as she has tried for over 10 days to get in contact with anyone from Social Security. She said she waited over two ...

Add Yahoo as a preferred source to see more of our stories on Google. With the Social Security Administration in turmoil in Washington, D.C., local leaders have yet to hear what's next for the ...

The Social Security Administration is changing its ID verification requirements next month, but when will the new guidelines take effect and who will they impact? The changes were slated to begin ...

More and more Americans will be forced make the trek to their local Social Security office to finalize claims or enroll in benefits starting next month. The Social Security Administration reported an ...

More Americans may need to visit their Social Security offices in person after the agency that runs it announced an update to its security policies. The Social Security Administration announced ...