From managing CRM implementations to witnessing the dawn of Agentforce, here are the five lessons that changed how I think ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Salesforce has long been the CRM solution to beat. This ...

HubSpot CRM vs. Salesforce Cloud Lightning Professional: Which One Is Best For Your SMB? Customer relationships are harder than ever in the COVID-19 era, so the right CRM software is important. We pit ...

On Dec. 1, the same day it announced that it was acquiring workplace communication service company Slack for $27.7 billion in cash and stock, cloud-services company Salesforce.com Inc. revealed that ...

Salesforce's "Trends in Professional Services" report draws upon data from its double-blind "State of Sales" survey of nearly 6,000 sales professionals — including 655 in professional services The ...