Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

B ruce K. Lee, who is the CEO and founder of Keebeck Wealth Management, has made artificial intelligence (AI) a priority for ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload. The market’s back ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Agentforce, Salesforce’s AI-powered agent platform that debuted in September, ... However, for these tools to work well, accurate data is necessary.

AI agents were a topic of conversation on Tuesday as well, when Salesforce's management announced plans to acquire data-management company Informatica (INFA) in an $8 billion tie-up.

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or evolve them fast enough ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.