Staff and customers tell the BBC prioritising parcels can mean missed NHS appointments and late payment fines.
PROBLEMS at Northwich's Royal Mail sorting office are in the spotlight as MPs order the business to explain nationwide allegations parcels are ...
A councillor said two postal workers had described scenes of "carnage" inside the sorting office in Kidderminster, with "letters being thrown across tables, on the floor and pigeon holes full of mail" ...
North East residents say they were left without letters for weeks, only discovering piles of undelivered mail when neighbours ...
A Royal Mail spokesperson told Yahoo News UK that postal delivery workers earned 10%-19% more than the UK national living ...