How many years have you been at your firm? Just over four years. What made you pick your practice area? I grew up in a musical household, so I wanted to blend my love and respect for creativity with ...

"The role requires skills across several areas, which is part of what makes it challenging. Having a co-leader helps because ...

Service line and practice offering leaders stand at the point where a firm's overall strategy meets the delivery of its actual services, and they have a unique role and set of responsibilities, says ...

Leadership skills are practical abilities that allow someone to influence, motivate, and guide others. Important leadership skills include communication, emotional intelligence, adaptability, ...

Practice owners must think of themselves not only as clinicians but also as business leaders. This means that successful leaders don’t just hand down orders, they must inspire their team. Build ...

Effective leadership is a learned discipline, not an innate personality trait like charisma, which can often mask a lack of competence. Disciplined reflection, involving analyzing decisions and ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...

KANSAS CITY, Mo., May 22, 2025 /PRNewswire/ -- Lockton, the world's largest privately held insurance brokerage, is pleased to announce the appointment of a new national practice leader to help drive ...

There’s an old story about a tourist who asks a New Yorker how to get to the storied concert venue Carnegie Hall and is told, “Practice, practice, practice.” Obviously, this is good advice if you want ...