Today's customer journey requires interacting with users across multiple touchpoints. Purpose-built AI can help streamline customer touchpoints and history to help meet CX expectations. NICE offers ...

The best, most iconic businesses seem to be obsessed with fostering a positive customer experience. They scrutinize every aspect of their businesses—from employee training to brick-and-mortar ...

DALLAS--(BUSINESS WIRE)--Logile, Inc., the leading retail labor planning, workforce management, inventory management and store execution provider, today announced that multiple retailers across the ...

Nearly two-thirds (63%) of global procurement executives are diversifying their supplier base in response to recent geopolitical events. This sourcing shakeup is opening up the rare opportunity for ...