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Back in April, we told you how critical Policy and Procedure Management is when creating a defensible compliance program. This month, I will explain to you why Incident Management is just as important ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Incidents are too often thought of as negative events to be avoided at all costs. Jeli.io, the company built by former Netflix and Slack engineer Nora Jones, is on a mission to change this perception.

It's definitely a moment of tension: A customer is unhappy, perhaps irate, and is seeking both attention and satisfaction. Or perhaps he's suffered a major setback—a storm or fire, for example—and is ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

Security incident management is a critical control by ISO 27001 standards (Clause A13), and has an equal, if not higher, level of importance in other standards and frameworks. incident management ...

SAN FRANCISCO--(BUSINESS WIRE)--Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident management platform.

IT environments are increasingly hybrid, complex and very dynamic, with changes happening constantly. To address this, ITOps teams regularly adjust their teams, processes and tools, creating a lot of ...