Businesses use management memos to disseminate information to multiple people. Such memos detail news about policies, events or initiatives, for example, and deliver the information to all appropriate ...

Business accounting can cause headaches for a variety of reasons but, if done right, issuing credits to your customers does not have to be one of the causes. Credit memos are a simple way of adjusting ...

Over the past few years, it has become increasingly important to clearly communicate with staff via email and digital channels. While sending a quick email to give companywide updates seems like a ...

As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that ...

Years ago, Jeff Bezos started an interesting practice at Amazon. Before meeting to discuss a new product or idea, Bezos would arrange for an executive to write a narratively structured six-page memo.