Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

Adam Petrilli is a reputation management expert and CEO at NetReputation.com, an award-winning Online Reputation Management (ORM) firm. In the digital age, online reviews are more important than ever, ...

If you’re a business owner, manager, or team lead, you’re going to have to give negative feedback to your people. This isn’t a bad thing: Everyone has blind spots. Your job is to help them identify ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. With over a decade and a half of experience in the customer ...