NICE and AWS are working together to make it easier for businesses to implement end-to-end automation strategies that adapt to changing needs and deliver real-time impact and value.

There's also Model Context Protocol (MCP) support for connecting specialized tools, steering rules to guide AI behavior across your project, and agentic chat for ad-hoc coding tasks.

ControlUp Announces Support for Amazon WorkSpaces on AWS, Brings Real-Time Monitoring and End-to-End Visibility to Cloud Desktops ...