Add Yahoo as a preferred source to see more of our stories on Google. A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on ...

If your phone is suddenly displaying "SOS," "no service," or "emergency calls only" and you're on Verizon's network, it's probably not your phone's fault, and you're certainly not alone. More than 100 ...

Tens of thousands of Verizon customers reported widespread service problems nationwide. Verizon confirmed it was aware of the issue and that its engineers were working on a fix. An "SOS" or "No ...