LONG BEACH, Calif., June 6, 2019 /PRNewswire/ -- Epson today announced Epson Moverio Assist – an easy-to-use, "see-what-I-see" remote assistance and inspection solution using Moverio smart glasses for ...

Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote visual assistance ...

Real-time collaboration between remote experts and on-site field personnel has become an ideal use case for the technology available today through smart glasses. Less experienced technicians can more ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Epson recently announced Epson Moverio Assist – an easy-to-use, “see-what-I-see” remote assistance and inspection solution using Moverio smart glasses for difficult repairs or work tasks out in the ...