CBSNEWS - Diamonds are supposed to be forever, unless, as some consumers are alleging, you shop at Kay Jewelers. Some customers are claiming that after they took their diamond jewelry to Kay Jewelers, ...

Kay Jewelers tells PEOPLE in a statement: "Once we become aware of a customer complaint, we run it to ground until a resolution has been reached" Kaitlyn is a former Assistant Style & Beauty Editor at ...

"It was flat-out theft." That's how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

A new report says Kay Jewelers, a diamond ring chain used by many for engagement and wedding rings, not only has lost some customers' jewelry, but may have deliberately swapped diamonds for ...

Requitta Darshae East claims Kay Jewelers stole her ring after bringing it in for servicing Kaitlyn is a former Assistant Style & Beauty Editor at PEOPLE. Kay Jewelers is under fire for allegedly ...

NEW YORK — Diamonds are supposed to be forever, unless, as some consumers are alleging, you shop at Kay Jewelers. Some customers are claiming that after they took their diamond jewelry to Kay Jewelers ...

“It was flat-out theft.” That’s how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. “It was flat-out theft.” That’s how one ...