The money language pit The “How are you?” ping pong game The Tricky use of humor in customer service. As a customer service consultant and training designer, one thing I help my client companies to do ...

It sounds too good to be true: multilingual customer service teams distributed across the globe, helping clients in their native tongues and remaining responsive to the nuances of the cultures they're ...

SAN FRANCISCO--(BUSINESS WIRE)--Unbabel, the AI-powered, human-refined translation platform that enables multilingual customer service at scale, launched today the Unbabel Portal, an interface on top ...

I’ve been digging into customer service books over the past couple years, and it never ceases to amaze me how many companies just don’t get customer service right. And just how easy it is to get right ...

Unbabel, providers of a translation platform for multilingual customer service, has launched the Unbabel Portal, an interface on top of the Unbabel Platform for visualization and increased control ...