Every company needs a crisis plan. Let me say that again for the people in the back: Every company needs a crisis plan. The Fast Company Executive Board is a private, fee-based network of influential ...

A single crisis can cause severe damage to a brand and its reputation—even with the most highly regarded companies. Ethics and compliance-related crises are practically a daily occurrence. Headlines ...

A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

Jochen Schwenk is CEO of Crisis Control Solutions LLC, an expert in risk and crisis management and a bestselling author. Most executives think they understand crisis communication, but, in my ...

Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...

No one wants to require crisis communication services, but a crisis communication management plan can be invaluable when the proverbial "stuff" hits the fan. Developing your crisis communication plan ...

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Crisis management includes response to a spectrum of severity levels, ranging from small scale issues and medium scale incidents, to large scale crises. For the purposes of this document, the word ...

For decades, businesses treated communication crises as phenomena that emerge once an issue reaches traditional Mass Media. Today, however, the starting point of a crisis has shifted.Before a matter ...