You can address a number of workplace issues through surveying employees and their managers. However, surveying your workforce on topics such as poor performance takes careful planning. You should ...

Many small-business owners use online surveys to perform targeted market and other types of research to find ways to improve their businesses. SurveyMonkey's online service offers you all the tools ...

When you think of ideas for your content, do you write about what you’re interested in or do you structure titles based on the pain points of your audience that can generate an emotional connection by ...

Whether you need to get customer feedback or brainstorm ideas for hanging out, Google Forms is a handy tool for gathering people's opinions about anything. It lets you create custom questions in ...

Investing in a well-executed survey—and answering the “so what?” question while offering a killer stat—will help your organization stake out and maintain a thought leadership role. The Fast Company ...

Learn how to create an easy survey in minutes using Forms or Word and tips to keep your surveys valuable and engaging. While we tend to over-complicate SEO with constant algorithmic updates and best ...

When it comes to getting customer feedback, you may casually ask patrons questions in your store and look at your online reviews from time to time. But if you want to truly gauge how your business is ...

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Surveys: many people use them. But few feel they get the kind of information they truly need to improve their products, their services, and their businesses. That’s a problem the folks at Zapier, a ...