Businesses and organizations that don't make their websites, applications, communication channels, physical locations, and online working environments accessible, risk alienating large populations of ...

Salesforce expands Agentforce 360 with new AI features to close context gap for agents. Partners can now develop own products ...

Tata Consultancy Services acquires Salesforce partner Coastal Cloud and ListEngage to boost AI revenue, American customers and Salesforce business.

Please read through the creating accessible emails guidance first. All of the advice in that document applies to creating emails in MassMailer. The default button color does not pass color contrast ...

Salesforce Lightning is the latest iteration of the well-known cloud-based CRM software from Salesforce. It features new and advanced functionalities and an updated, easy-to-use user interface.

Customer relationship management (CRM) has always been what comes to mind when you think of Salesforce.com. With the release of Salesforce.com Unlimited Edition, its latest platform, the company is ...

Vonage, a part of Ericsson (NASDAQ: ERIC), today announced a new integration between Vonage Contact Center and Salesforce's ...

Salesforce's shares plummeted after missing revenue estimates, but the sell-off may be overdone, presenting an interesting entry point for investors. Risks include uncertainty about the bottom of the ...

Salesforce.com, Inc. CRM is set to buy an integration software maker, which will mark the company’s third acquisition this year and the biggest ever in its history. Recently, the company entered into ...