Like most major retailers, Amazon prefers that you use one of its automated customer support methods. Even if you call them directly, you'll speak with a bot before you hear from a real person.

Lindsey Ellefson is Lifehacker’s Features Editor. She currently covers study and productivity hacks, as well as household and digital decluttering, and oversees the freelancers on the sex and ...

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If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...