Capitec has launched an AI feature it says is a world-first, designed to speed up customer support by notifying agents about the potential problem a user has before they pick up a call.
The South African on MSN
Capitec customers could now get faster help with new AI system
Capitec has launched a new AI-powered tool that helps agents understand customer issues faster when clients contact support.
Capitec has introduced a new artificial intelligence system, called Pulse, aimed at improving response times and reducing repetition in its contact centre operations.
Capitec’s MVNO has been a significant success. It operates on Cell C’s network and sells prepaid data, voice, and SMS bundles ...
Capitec has announced Pulse, a new AI-enabled capability designed to remove friction from client support, according to the bank.
Capitec Connect, the mobile virtual network that runs on Cell C’s network, is now selling a range of Samsung Galaxy smartphones through the Capitec app. Customers who buy a device get 30GB of free ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results